Terms and Conditions

Terms and Conditions

Woodgate Valley Urban Farm
Registered Charity Number: [Insert Charity Number]
Last Updated: [Date]

1. Introduction

Welcome to Woodgate Valley Urban Farm (“the Farm,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website, facilities, services, and activities. By accessing our website or visiting the farm, you agree to comply with these terms. If you do not agree, please do not use our services.

2. About Us

Woodgate Valley Urban Farm is a registered charity in the UK providing education, conservation, and community engagement through farming activities.

Registered Address: Woodgate Valley Country Park, Urban Farm, Birmingham B32 3DS

Contact: [email protected] or call us on 0121 423 1987

3. Use of the Website

• The content on this website is for general information purposes.
• We do our best to ensure information is accurate, but we do not guarantee the completeness or correctness of content.
• We may update, modify, or remove content at any time without notice.
• Users are responsible for ensuring that any information they rely on is up to date.

4. Visiting the Farm

4.1 General Rules

• Visitors must follow all farm safety rules and signage.
• Children under 16 must be supervised by an adult at all times.
• Do not feed animals unless explicitly allowed by staff.
• We reserve the right to refuse entry or remove visitors behaving inappropriately or endangering farm animals or other visitors.

4.2 Liability Disclaimer

• Visitors enter the farm at their own risk.
• We are not liable for any injury, loss, or damage to personal property unless caused by our negligence or breach of duty.
• We comply with UK Health and Safety Laws, but visitors should act responsibly when interacting with farm animals and equipment.

5. Events & Bookings

• All event registrations, educational visits, and private bookings are subject to availability.
• Payment (if applicable) must be made in advance and is non-refundable, except in cases where the event is cancelled by us.
• We reserve the right to reschedule events due to weather or unforeseen circumstances.

6. Donations & Fundraising

• Donations to the farm are voluntary and non-refundable.
• If you donate through Gift Aid, we will process your personal data in compliance with HMRC regulations and our Privacy Policy.

7. Volunteering & Employment

• Volunteers and employees must follow our Code of Conduct and Safeguarding Policies.
• Any breach of these policies may result in termination of the volunteering/employment agreement.

8. Intellectual Property Rights

All content on our website (text, images, logos) is owned by or licensed to us. You may not reproduce, distribute, or use our content for commercial purposes without permission.

9. Third-Party Links

Our website may contain links to third-party sites. We do not endorse or take responsibility for their content, security, or privacy practices.

10. Data Protection & Privacy

We process personal data in compliance with the UK GDPR and the Data Protection Act 2018. Our Privacy Policy explains how we collect, use, and protect personal information.

11. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages resulting from your use of our website or facilities.
• Our liability is limited to the extent permitted by UK law.

12. Complaints & Disputes

If you have a complaint, please contact us at [email protected]. We will try to resolve disputes informally, but if necessary, they will be handled under UK law.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of our services after changes means you accept the new terms.

14. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.